The Vacancy
About PDSA
PDSA is the UK’s leading veterinary charity. Across our 48 Pet Hospitals, we deliver around 2.7 million treatments each year for more than 470,000 pets in need and every role here helps make that possible.
We believe we’re stronger together. From our vets and vet nurses to our retail colleagues, volunteers and central support teams, we’re united by compassion and a commitment to pets and the people who love them. Join us and your work will have a direct, positive impact on pets most in need.
We’re building a workplace where everyone can thrive. We value work–life balance and offer flexible working and family friendly, inclusive policies. We welcome applications from all backgrounds and if you need adjustments at any stage, please don’t hesitate to contact us.
About the Role:
We are looking to recruit a Veterinary Care Assistant (VCA) who will provide a high standard of customer service and clinical care whilst promoting pet wellbeing and supporting the clinical team.
The role will be responsible for supporting the hospital team with taking care of the wellbeing of pets by maintaining a clean and hygienic environment at all times, assisting with animal handling, working at reception and providing support to the Veterinary nurses and Veterinary Surgeons. They will also encourage financial contributions from clients from time to time.
The role is an excellent starting point if you want a career within Veterinary practice.
About You:
Candidates must have a Veterinary Care Assistant Level 2 diploma or equivalent to meet the application criteria for this role, as being highly self-motivated with good customer service skills.
A minimum age of 18 years old due to a varied shift pattern.
Why Join Us?
At PDSA, we care for both pets and people. As part of our team, you will enjoy a supportive, flexible working environment, along with a range of great benefits designed to make you feel valued:
The Company
The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.
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PDSA Privacy Statement
The following explains how we PDSA (Controllers) intend to use the information you provide in your application, along with your rights, our reasons for requesting it and who will have access to it.
As defined by the General Data Protection Regulation (GDPR) PDSA, Whitechapel Way Telford TF2 9PQ is the Data Controller and ultimately responsible for ensuring the data you provide is kept secure, processed correctly and that you understand your legal rights in relation to the data you provide. As part of our Data Controller responsibilities we have an assigned Data Protection Officer.
Shaun Williams can be contacted at dataprotection@pdsa.org.uk
The recruitment software we use via this website is supplied by Net-Worx (2001) Ltd (trading as networx) and they are defined as a Data Processor under the GDPR. They will only process your data in accordance with our instructions.
networx can be contacted at: The Engine House, Wharfebank Business Centre, Ilkley Rd, Otley LS21 3JP.
The Data Protection Officer for networx is Rob Baker and can be contacted at dpo@networxrecruitment.com
As defined by the General Data Protection Regulation (GDPR) PDSA is the Data Controller and ultimately responsible for ensuring the data you provide is kept secure, processed correctly and that you understand your legal rights in relation to the data you provide.
The recruitment software we use via this website is supplied by IRIS Software Group Limited and they are defined as a Data Processor under the GDPR. They will only process your data in accordance with our instructions.
IRIS can be contacted at: 4th Floor Heathrow Approach, 470 London Road, Slough, England, SL3 8QY
For Data Protection enquiries, please contact the Help Desk at support@networxrecruitment.com
What information do we collect from you?
We collect information that is specifically provided by you as part of an application process. We will collect the following (but not limited to):
By agreeing to this privacy statement, you are allowing us to your details and information presented so that we can assess your suitability for employment with us and carry out our statistical analysis.
Why do we collect this information and who do we share it with?
Details you provide in this application:
Only if you are successfully recruited, we will upload your details to our HR system. As a member of staff you will sign a contract of employment and agree to additional terms on how your data is handled and stored.
We will store your application data for 24 months after the vacancy has closed. After this period, it will be fully deleted.
Our recruitment process requires that we contact the referees provided by you as part of our checks to ascertain suitability of employment. The content of the reference will not be shared without the referee's permission.
How can I access the information you hold about me? Your rights
We are dedicated to providing reasonable access to visitors who wish to review the personal information retained when they apply via our website site and correct any inaccuracies it may contain. If you choose to register, you may access your profile, correct and update your details, or withdraw your details at any time. To do this, you can access your personal profile by using the secure login. In all cases we will treat requests to access information or change information in accordance with applicable legal requirements.
You have the following rights in relation to the way in which we deal with your personal data:
●the right of erasure or to be forgotten
●the right to rectification if information is inaccurate or out of date
●the right of data portability (to obtain and reuse your personal data)
●the right to object to networx and the controller and processors handling of your personal data
●the right to withdraw your consent with regards to the handling of your personal data
●you have the right to ask for a copy of the information we hold about you (Subject Access Request - S.A.R)
●You have the right to lodge a complaint with a supervisory authority - the ICO
Within your candidate account, you can also use the Download Data feature to generate an XML file of the current data we hold on you that you have provided and/or have access to within the account.
Where you exercise your right to object or withdraw your consent we may process your personal data without your knowledge or consent where we are permitted or required by law or regulatory requirements to do so. In such a case, we will not process more personal data than is required under the circumstances.
If you are not satisfied by our actions, you can seek recourse through our internal complaints procedure. If you remain dissatisfied, you have the right to refer the matter to the Information Commissioner (www.ico.org.uk) or seek recourse through the courts.
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