Location:
Ilford
Salary:
£15.59 per hour (inclusive of allowances)
Contract Type:
28 hours per week
Position Type:
Full Time Permanent
Expiry Date:
02/11/2026 23:59
The Vacancy
Make a difference every day with PDSA
About Us
Join us to help keep even more people and pets together when times are tough. For over a century, PDSA have provided vital veterinary care for the pets of people in financial hardship.
We’re now on a journey to expand our reach to support even more people and their beloved pets. To achieve this ambitious goal, we need passionate and driven individuals who are ready to embrace change and help shape a future-focused PDSA. Together, we'll build a stronger organisation to ensure our services help those who need us most for the next hundred years.
If you're ready to make a real difference and be part of a team that's creating positive change, we want you to join us. Let's build a brighter future for pets and their owners, together.
About the role
We're looking for an Animal Care Auxiliary to join our dedicated team at PDSA Ilford Pet Clinic.
This is a lone-working night position where you'll play an important role in maintaining the smooth running of the clinic outside normal operating hours. Your responsibilities will primarily focus on housekeeping and cleaning duties, ensuring the clinic remains clean, safe and welcoming ready to welcome patients, clients and colleagues the next day.
You'll also be responsible for handling emergency telephone calls overnight, providing calm, professional and compassionate support to clients when they need us most.
About You
We're looking for someone who is:
- Reliable, organised and dependable
- Comfortable working independently and using their initiative
- Resilient and confident in a lone-working environment
- A strong communicator with excellent customer service skills
- Committed to maintaining high standards of cleanliness and safety
Work Pattern & Rota
We recognise the importance of work-life balance, and this role offers a consistent rolling rota:
- 2 nights on, 4 nights off
- 12-hour night shifts (8:00pm - 8:00am)
- Lone-working position
- Self-covering role, with flexibility to provide additional cover when required
This rota equates to an average of 28 hours per week.
Rewards, support and benefits
We’re really passionate about being a great place to work, somewhere people feel proud of what they do, connected to a meaningful purpose, and able to make a genuine difference every day. Our teams are collaborative and supportive, and we encourage everyone to bring their ideas, individuality and passion for pets to work with them.
As well as a rewarding role and a positive, people-focused culture, we also offer a wide range of benefits, including:
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25 days’ holiday plus Bank Holidays - pro rata
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Three paid special days off: Volunteering Day, Celebration Day and Wellbeing Day annually.
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Generous pension options, with PDSA contributions starting at 5% and rising to 10%.
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Life assurance providing four times your annual salary for added peace of mind.
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AXA Health Employee Assistance Programme, with 24/7 wellbeing support.
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Retail, holiday and lifestyle discounts available through our staff Fetch benefits platform.
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Enhanced maternity, paternity and adoption leave to support you and your family.
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10% discount on PDSA Pet Insurance plus access to staff veterinary services.
How to Apply
To apply, click Apply Now at the top of the page, create a candidate account and complete our simple application form.
PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunities for flexible working arrangements to support team members from different backgrounds.
If you have any questions or concerns regarding accessibility, please contact us and we will be happy to discuss via email or telephone reasonable adjustments that you may require throughout the recruitment process.
We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.
To support this commitment, our recruitment & selection processes are robust and rigorous. All appointments will be subject to satisfactory references and appropriate background checks.
The Company
The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.
